FREQUENTLY ASKED QUESTIONS
Follow the link on the main Parent Portal page that says "Create an account here". You will need a valid email address and at least one of your student's school identification numbers.
New eSchool Parent Portal accounts will be activated as soon as possible.
Just click on the 'forgot password link' and the information will be emailed to you.
Information on the eSchool Parent Portal is updated based on district-defined parameters. If you have questions when you are viewing the information in each tab area, be sure to refer to the "last updated" message.
Progress reports and report card grades will be posted on the eSchool Parent Portal when all grades are finalized.
Yes, the program will allow users to change their email addresses.
When an assignment is handed in, time is needed to grade the assignment. Certain assignments such as tests, projects, or long writing assignments such as research papers, essays, etc. take a great deal of time to grade.
Also, some grades can be part of a larger project and a teacher may choose to post grades after the entire project has been graded.
Grades are only shown after teachers have finished entering them into the eSchool gradebook and have published them to the portal. It is at the teacher’s discretion when those grades are published to the portal.
A teacher may also be out when assignments are due. Short term substitute teachers do not have access to the gradebook.
Attendance will usually be available once the teacher has taken attendance. If a teacher is absent, period-by-period attendance will only be taken on paper. Once the teacher has returned, they will enter the period-by-period attendance for the day(s) of their absence(s).
Yes, the parent portal is available to all parents and guardians of students attending Sullivan West schools.